In the Access Management Agent (Call Center Agent) role, you will provide an exceptional and memorable first impression for incoming patients by accurately following ATIs established intake processes. You also create and document patient accounts in a precise and efficient manner, work effectively with internal business partners, and ensure all follow up work is completed. You deliver nothing but the highest level of customer service.
This is a remote, call center position.
Work Schedule:
As a nationwide contact center, work hours vary and may start as early as 6:00am and end as late as 10:00pm.
Work schedules may change according to business need.
What you bring to be successful:
We offer an impressive range of benefits, programs, and perks including:
Minimum Education Required:
Minimum Experience Preferred:
Knowledge Skills and Abilities
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