Medical Office Front Desk Receptionist

Job ID
2026-32218
Job Locations
US-WI-Pewaukee
Category
Outpatient Rehab - Clinical Support Staff
Pay Class
Full Time

Overview

Join a team that plays a vital role in helping patients access the care they need. You'll be the first point of contact for patients, assisting with scheduling, insurance verification, registration, and answering questions to ensure a seamless experience. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on multitasking, and takes pride in delivering exceptional customer service. Insurance verification or healthcare office experience is a plus, but strong communication skills, attention to detail, and a patient-focused mindset are key to success.

 

 

 

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education
Required:
• High School diploma or equivalent
 
Minimum Experience
Required:
• 1 or more years in an administrative position 
 
Preferred:
• Previous health care office experience
• Previous medical billing and coding 
• Knowledge of benefit verification and authorization 
 
Knowledge Skills and Abilities
• The ability to communicate effectively and professionally 
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred 

Virtual Employee?

No

Location/Org Data : Dept Number

1022

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